FAQS

WHERE DO I START?

Every journey starts with a single step. Your Pilates journey with us starts by downloading our app ‘VIVA Pilates Studios’ & creating a login! Here you’ll be able to purchase the Intro Offer: 3 Classes for $33 in the ‘Buy’ Services option. If you’re new to Pilates make sure to start your journey with our Foundations Class! If you are a seasoned Pilates goer we recommend starting with a Total Reformation Class which provides Level 1, 2 and 3 options.

WHAT IF I’VE NEVER DONE PILATES BEFORE, OR AM OUT OF SHAPE? COULD THIS WORK FOR ME?

ABSOLUTELY! We welcome and encourage everybody – all ages, genders, and fitness levels. If you are experiencing Pilates for the first time make sure to attend our Pilates Foundations Class (a prelude to our signature Total Reformation Class). As a beginner, when joining the Total Reformation Class start with the Level 1 option provided and focus on the muscle contractions & smaller movements. Our instructors are here to help you through class, offer modifications, and answer any questions you may have.  If you have never been on a reformer before and are a little nervous, why not take advantage of our discounted intro-private session for just $50? To schedule contact us at info@vivapilatestudios.com.au.

WHAT CAN I EXPECT?

Our sessions are all about lengthening and strengthening your body and most importantly having FUN! Expect to leave our studio walking a little taller, feeling stronger, calmer and more connected!

THIS IS MY FIRST TIME, SHOULD I ARRIVE EARLY?

Yes, please arrive 10 minutes early so one of our friendly instructors can greet and settle you into class.

WHAT DO I WEAR?

For both hygiene and safety pilates grip- socks are compulsory. We have grip socks for sale at the studio for your convenience or can be purchased online here.  Wear clothing that you feel comfortable in 🙂 Workout pants and a singlet or t-shirt – ideally clothing that slightly hugs the body allows the instructor to help correct form and technique. Our members often bring a bottle of water and small towel.

WHEN DOES THE STUDIO OPEN?

Our studios open 15 minutes prior to class starting. Either side of class times the studio may be busy facilitating one-on-one sessions or small group sessions. Interested in 1-on-1 sessions? Email us at info@vivapilatesstudios.com.au 

HOW FAR IN ADVANCE CAN I BOOK?

Bookings open 7 days in advance with all class bookings made via our app.

CAN I WAITLIST A CLASS?

Yes, we definitely recommend doing this. We keep up to seven names on our waitlist as we do get cancellations often so it’s very likely you’ll get into your favorite class! You’ll receive an email and text message if a space becomes available and our clever booking system will automatically add you into the class. A ‘waitlist confirmation’ simply means to text back Y to confirm your spot or N if you cannot make it.

I NEED TO CANCEL MY CLASS, WHAT DO I DO?

Please log into your account via our app and cancel online. Unfortunately if you do not cancel within our ‘9 Hour Cancellation Window’ the session will be forfeited. If you don’t cancel your spot & do not show for the class you will be charged a ‘no-show’ fee of $25.00 so please make sure to cancel your spot to allow a fellow member a chance to join in!

I AM PREGNANT CAN I PARTICIPATE?

If you’re pregnant, we ask that you have been active prior to your pregnancy and that you consult with and have consent from your physician that you are clear to exercise. Moderate exercise during pregnancy and postpartum can help you feel healthy, happy, and fit and we’re here to offer support during this exciting time in your life! Pregnancy options are provided in class however classes not suitable for pregnancy are CORE & HIIT.

WHERE CAN I PARK?

CLAYFIELD: Parking available directly in front of the studio located at 8/708 Sandgate Road

EVERTON HILLS: Ample parking available onsite in conjunction with Active Life Fitness located at 8 – 28 Chinook Street

MANLY WEST: Plenty of parking available at the door at Wondall Village Shopping Centre located at 190 Radford Road.

DO YOU HAVE CHILD CARE?

At Clayfield & Manly West, there are no child care facilities provided. Everton Hills has child care facilities available from Monday – Friday 8:30-11:30am and Saturday 8:00am – 11:00am at a cost of $1 per child per visit. No need to book, just an indemnity form to complete at the door.

HOW SOON WILL I SEE RESULTS?

You will start to feel a difference in your body after just one session. For optimal results, classes should be taken 2 – 4 times per week. Actual results will vary between participants,  depending on how often you are coming, what other exercise you are doing and what you are fuelling your body with day to day! We offer Nutrition Guidelines to further enhance your results. Additionally we offer specifically designed in-house programs and you can find all the information about the next program that we have running here.

WHY DO I SHAKE IN CLASS?

Pilates is brilliant to isolate and strengthen the small muscle groups in the body. Don’t be afraid to let your muscles shake – it’s a good thing! It means muscle fatigue which will improve with your advancement in mastering the Pilates technique and as you build strength.

IS PILATES SUITABLE FOR ALL AGES?

To ensure safe use of the facilities, participants need to be at least 13 years of age. If you are under 16, your parent or guardian will need to authorise your attendance by signing a waiver.